Consulting

We help our clients rethink business for the digital age.
Business Agility is the New Definition of Success
We guide companies through all stages of digital transformation, backed by a business-first philosophy designed to drive your most effective and efficient operational improvements.

The pace of change in a digital world is exponential. There are new ways to engage with customers, more innovation in the workforce, and more opportunities to harness technology to improve the operations of a company.

Recent studies estimate that worldwide spending on the technologies and services that enable digital transformation will reach almost $2 trillion in 2022, with companies allocating 10% of their revenue to fuel their digital strategies.

This shows that forward-thinking organizations recognize digital transformation as being a long-term investment in their growth.

Now more than ever, an organization’s digital strategies are fundamental to their business’ growth. Whatever a company’s vision is for their future, it must include digital transformation tactics in order to grow.

This can be a challenge for leaders within a business. With more business applications, more connected devices, and higher expectations, today’s CIO must operate at the same pace as the front end of the business.

Their job is more than being focused on traditional technology. Their focus needs to be on projects that can change the business and make it ready for the future. Your CIO, COO, CEO, and entire workforce should embrace digital transformation strategy and tactics.

Our strategy consulting focuses on the core fundamentals of digital transformation. We teach your team how to implement digital transformation strategies that modernize every part of your organization.

The staff tell a story: 

“More than half of consumers expect a response from customer service within an hour, even on weekends.” (Edelman Digital)
“Two-thirds of all customer experience initiatives will use IT by 2022, a jump from half in 2017.” (Gartner)
“66% of consumers have used three or more communications channels to contact a brand’s customer service.” (Microsoft)
“AI spending is expected to total $35.8 billion in 2019, a 44% jump from 2018.” (IDC)

****Let’s talk about how we can help you create a digital transformation plan that leads to growth, a better customer experience, and a company that thrives in the digital revolution.

What We Do

Whether you’re looking to improve customer experience, increase sales, reduce customer acquisition costs, nurture your team, modernize your processes, or improve operational efficiency, we can help you.

We’ve spent years testing and proving innovative ways to grow companies through digital transformation strategy and tactics. We can help your organization implement strategic changes that improve every department of your company. 
Strategy Consulting Services

Comprehensive training on the latest and most efficient digital transformation strategy and tactics. Our consulting services provide strategy, education, and an implementable plan. We can teach you how to bring together people, technology, and systems.  

Digital Transformation Assessments 

A customized digital transformation assessment that gives you a snapshot of your organization’s current growth level. It will provide instant data that you can use to incorporate digital transformation changes now. This custom assessment will point out areas of improvement and highlight blind spots.  

Diversity and Inclusion Transformation Training

In order for an organization to maximize performance, engaging the entire workforce in diversity initiatives is fundamentally important. Research shows that organizations who unleash the potential of diverse talent innovate faster and see better results.

It starts by attracting proven talent with diverse perspectives, experiences and contribution, and then building and nurturing an environment where everyone can do their best work. We can teach you how to do this.

We work with organizations to build workplaces that attract, retain and release the full potential of diverse talent and strategies. We teach companies how to include diversity in your digital transformation strategy.

Workshops and Executive Training

We offer workshops and training for your executive team on:

- The state of intelligent automation.
- Proactive risk management.
- The customer-centric CIO.
- Key steps to fuel a proactive technology upgrade and incorporation.
- Risk and governance will help you safely land your automation goals. 
- The use of digital communication channels to improve employee communication. 
- Modernizing customer service uses specific digital transformation tools.
- Digital marketing and promotional content. 
- Digital sales improvements and lead generation. 
- Inclusive team building.
- Diversity vetted communications.
****Let’s talk about how we can help you create a digital transformation plan that leads to growth, a better customer experience, and a company that thrives in the digital revolution.